Sift Privacy Policy

Welcome to Siftstack.com ("Sift Stack, Inc.," "we," "our," or "us"). This Privacy Policy describes how and why we collect, store, use, and share ("process") your personal information when you use our services, including visiting our website at http://www.siftstack.com.

1. What Information Do We Collect?

Personal Information You Disclose to Us
In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Email addresses
  • Job titles
  • Names
  • Usernames
  • Passwords
  • Contact preferences
  • Phone numbers
  • Mailing addresses
  • Contact or authentication data

Sensitive Information: We do not process sensitive personal information.

Social Media Login Data: If you choose to register using your social media account details, like Facebook or X, we will collect information from those platforms as described in the section "How Do We Handle Your Social Logins?" below.

Information Automatically Collected
In short: Some information—such as your IP address and/or browser and device characteristics—is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information may not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser type, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.

The information we collect includes:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information automatically collected when you access or use our Services.
  • Device Data: Information about your computer, phone, tablet, or other device you use to access the Services.
  • Location Data: Information about your device's location, which can be precise or imprecise.

For more details, please refer to our Cookie Notice.

2. How Do We Process Your Information?

In short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication: We may process your information to create and log in to your account, as well as keep your account in working order.
  • To deliver services: We may process your information to provide you with the requested service.
  • To respond to user inquiries/offer support: We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  • To send administrative information to you: We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To save or protect an individual's vital interest: We may process your information when necessary to save or protect an individual's vital interest.

3. What Legal Bases Do We Rely on to Process Your Information?

In short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

We may rely on the following legal bases to process your personal information:

  • Consent: We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose.
  • Performance of a Contract: We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you.
  • Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations.
  • Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.

4. When and With Whom Do We Share Your Personal Information?

In short: We may share information in specific situations described in this section and/or with the following categories of third parties.

We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.

The categories of third parties we may share personal information with are as follows:

  • Ad Networks
  • Cloud Computing Services
  • Data Analytics Services
  • Data Storage Service Providers
  • Product Engineering & Design Tools
  • Performance Monitoring Tools
  • Sales & Marketing Tools
  • Website Hosting Service Providers

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

International Transfers of Information:
If we transfer your personal information to countries outside the European Economic Area (EEA), we will ensure that such transfers are compliant with GDPR by implementing appropriate safeguards, such as using standard contractual clauses approved by the European Commission.

5. Cookies and Tracking Technologies

In short: We use cookies and other tracking technologies to enhance your experience on our website, analyze site usage, and assist in our marketing efforts. You have control over which cookies you allow, except for those strictly necessary for the website to function.

What Are Cookies?
Cookies are small data files that are placed on your device when you visit a website. These files contain information that is transferred to your device's hard drive and can be used to recognize your device, store your preferences, and track your interactions with the website.

Types of Cookies We Use:

  • Strictly Necessary Cookies: These cookies are essential for the operation of our website. Without these cookies, services you have asked for, such as logging into secure areas of the website, cannot be provided. These cookies do not require your consent.
  • Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often, and if they receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous. We use this data to improve our website's performance.
  • Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For instance, these cookies can remember your login details, so you don’t have to re-enter them each time you visit. The information these cookies collect may be anonymized, and they cannot track your browsing activity on other websites.
  • Targeting or Advertising Cookies: These cookies are used to deliver content that is more relevant to you and your interests. They may be placed by us or by third-party service providers with our permission. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.

How We Obtain Your Consent:
When you first visit our website, you will be presented with a cookie banner that allows you to accept or decline the use of non-essential cookies. You can choose to accept all cookies, reject all cookies except for the strictly necessary ones, or customize your cookie preferences. Your choices will be stored, and you can update them at any time through our website's cookie settings.

Managing Cookies:
You have the right to accept or decline cookies. You can manage your cookie preferences at any time by visiting our Cookie Settings. Additionally, most web browsers allow some control of cookies through the browser settings. You can set your browser to block or alert you about cookies, but please note that if you disable all cookies (including strictly necessary cookies), some parts of our website may not function properly.

Third-Party Cookies:
In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and enhance your user experience. These third parties may collect information about your online activities over time and across different websites when you use our site.

Updates to Our Cookies Policy:
We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice (e.g., by email notification or through a banner on our website).

More Information and Contact:
If you have any questions about our use of cookies or other tracking technologies, please contact us at privacy@siftstack.com.

For more detailed information about how we use cookies, and to manage your cookie preferences, please refer to our Cookie Notice.

6. How Do We Handle Your Social Logins?

If you choose to register or log in to our services using a social media account, we may have access to certain information about you from that social media platform. The information we receive may vary depending on the social media platform concerned but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a platform.

7. How Long Do We Keep Your Information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

8. How Do We Keep Your Information Safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

9. Do We Collect Information From Minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

10. What Are Your Privacy Rights?

In short: Depending on your country or state of residence, you may have certain rights regarding your personal information.

Under GDPR, you have the following rights:

  • Right to Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to obtain a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data, under certain conditions.
  • Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

11. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. We currently do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

12. Do United States Residents Have Specific Privacy Rights?

In short: If you are a resident of certain U.S. states, you may have specific rights regarding access to your personal information.

We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:

  • Category K. Inferences drawn from collected personal information.

13. Do We Make Updates to This Notice?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws. When we make changes, we will notify you by revising the "Last Updated" date at the top of this notice. If the changes are significant, we may also provide more prominent notice or seek your consent, where required by law.

14. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us by email at security@siftstack.com or by post to:

Sift Stack, Inc.
201 Arena St
El Segundo, CA 90245
United States

15. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit Contact Us.

Right to Lodge a Complaint: If you believe we are unlawfully processing your personal data, you have the right to complain to a supervisory authority in your EU member state or country of residence.

Data Protection Officer (DPO) Contact:
If you have specific questions or concerns about this privacy policy, or our data protection practices, please contact our Data Protection Officer at dpo@siftstack.com.